Social Media Grievance Management System

With Solarman GMS you get an omni-channel product that comes with an all-in-one suite for the brand offering you

    Portal’s some features are as given below:

  • Web based application, open for all users
  • Mobile friendly environment so that user can also access on his mobile, tablets
  • Hassle free application uploading system
  • Social Listening
  • Online Reputation
  • Social CRM
  • Social Analytics (Listening + Talking)
  • Social Publishing
  • Survey
  • GBusiness Intelligence Tools
  • Dynamic Dashboards
  • Crisis Management
  • Get alerts by Email
  • Application tracking system
  • Application reporting system
  • User registration and many more additional features

Brands from various sectors such as aviation, banking, financial services, automobiles, food & beverage, fintech, IT, real estate, travel & tourism, NGOs, infrastructure, FMCG, retail, e-commerce, media, marketing & advertising, government, and so on use Solarman GMS to engage with their customers, learn from them by analysing data with beautiful dashboards & BI tools and publish content based on the feedback.


With a world class product, there also comes support that is diligent, proactive and efficient in helping users get a better grip of the tool to be able to leverage it completely. Solarman support team has an extensive knowledge of working across industries and catering to a wide range of clients over the years. Our expertise is handy during onboarding and training so that customers can concentrate on extracting maximum benefit out of the tool, with a minimum time spent on learning the tool. We have over 95% Y-o-Y retention which is a testimonial of the fact that our users are getting a quality experience using the solution over a period of time.


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